UX STRATEGY | RESEARCH | DESIGN
With roots in design and a passion for understanding users, I ensure strategy translates into thoughtful, effective experiences.
With five years of experience working in UX, I've learned that the best products come from deeply understanding the people who use them. My work focuses on uncovering those insights and finding clear design solutions that align with business goals.

Finding direction through research
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Research, Strategy, UX
NWEA
Audience Research + Marketing Site Optimization

Looking closer at user behavior
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Research, Usability
NordicTrack
Generative & Evaluative User Testing

Designing a cohesive digital experience
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UX, UI
Green Street
End-to-End Marketing Site Redesign

Hi, I'm Bess!
Defining Direction + Delivering Outcomes
I love a messy problem space. Product decisions are never black & white and stakeholder politics can muddy the waters even more. I translate that ambiguity into clear direction and bring it to life through thoughtful strategy and design that balances user feedback with realistic business objectives.